Are You Experiencing Healthcare Anxiety?
You did as you were told. You signed up for a qualified health insurance plan before the due date, and your check has been cashed. You have been contingently approved by your insurance carrier, but you don’t have an insurance card. Your level of healthcare anxiety may be higher than it was before the Affordable Care Act. You may feel helpless and confused. We, on the broker side, agree that the rollout of the Affordable Care Act doesn’t seem to be working for anyone. Our agents, friends and colleagues have horror stories surrounding call-in wait times, with some placing friendly wagers amongst themselves to see who can get through the quickest. Remember, we are here to help our clients as this process continues to unravel.
- Print any and all documentation from your insurance carrier that indicates you have approval even if it is considered contingent approval.
- Let your broker help you with communication between your doctors office and your insurance carrier. While we don’t have a secret number to access carriers, we know what to say and how to get your questions answered.
- If you don’t have a broker, consider appointing one for assistance with this and other issues you may experience down the road. Call us toll-free at 855-533-1776 for further discussion on how a broker can help you.
The government feels the blame for the current situation falls on the carriers. They knew there would be an influx in customers, so why weren’t they prepared to process the paperwork? And, the carriers like the rest of America simple utter heatlhcare.gov to show where they place the blame.
As we ride this roller coaster together, our advice continues to focus on education and awareness.